Shipping Policy

Thank you for choosing First Defence Fire as your trusted provider of fire safety products. Please review our shipping policy for deliveries within the United States.

Shipping Locations: We currently offer shipping services exclusively within the United States.
Processing Time: Orders are typically processed within 1-2 business days upon receipt of payment. Please note that processing may take longer during peak seasons or promotional periods.
Shipping Methods: We partner with reliable shipping carriers to ensure timely and secure delivery of your order. The available shipping methods include standard ground shipping and expedited shipping options. The estimated delivery time will be provided at the checkout.
Shipping Charges: Shipping charges will be calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process.
Order Tracking: Once your order has been shipped, a tracking number will be provided via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
Delivery Time: The delivery time may vary depending on the shipping method selected and the destination address. Please refer to the estimated delivery time provided at the checkout for a more accurate estimation.
International Shipping: At this time, we only offer shipping services within the United States and do not ship internationally.
Order Modifications: If you need to modify your order or shipping details after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
Shipping Issues: In the rare event of any shipping issues or delays, please reach out to our customer support team. We will work diligently to resolve the issue and ensure your satisfaction.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you.

Note: This shipping policy is specific to deliveries within the United States for www.first-defence-fire.com.